Utility Analysis of Assessment Centers using objective profit data
نویسندگان
چکیده
In this study we analyze the utility of an assessment center for selecting sales representatives of an German insurance company. Unlike most other utility studies an objective indicator of job performance yearly sales figures is used. The sales figures allow a simple and valid computation of the standard deviation of performance, the Achilles’ heel of utility analysis. Our results which are mainly based upon the BrodgenCronbach-Gleser model show that the assessment center leads to a very high utility measured in German marks. Thus, this study confirms the results of many previous studies using mostly subjective indicators of job performance: Well designed human resource programs produce considerable benefits.
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